If you have a surface-level relationship with your employees, you're going to get a low level of engagement.
If you have a relationship built on top of a strong foundation of mutual respect and trust, you're going to get a drastically different level of engagement.
The best part is that as a leader, it's your choice.
Nobody is going to tell you what to do, you have to decide which type of relationship you want and ultimately which level of engagement you want from your team.
In this episode, best-selling author and leadership coach Nils Vinje speaks with Katie Pocklington, Director of Customer Success at Opal about this very important leadership topic and much, much, more.
In this episode...
0:22 - Katie's background - Katie explains her role at Opal.
2:33 - Marking processes - Is Opal designed for companies that need a templated process or a custom process?
5:06 - First leadership position - Katie got her start in leadership with Nike.
7:53 - The impact of a good manager - How did Katie's manager have such an important impact on her?
13:15 - Taking on responsibility - Katie explains a situation that pulled her out of her comfort zone.
16:14 - Different levels of responsibility - How does responsibility change when it comes from somebody who supports you?22:08 - Taking maternity leave - What made Katie decide to part ways with a successful career?
27:46 - Taking a step back with Opal - Katie knew the transition to Opal would be hard, but what motivated her to try something new?
32:44 - Reigniting your passion - What advice would Katie give to people who are looking for a new way to challenge themselves?
37:30 - Katie's advice to herself - What advice would Katie give her younger self?
This episode was brought to you by B2B Leaders Academy